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The most preferred method of reaching Brazilian Web Hosting has always been by email. Our office hours are from 7.00 AM to 11.00 PM EST, Monday through Friday. Outside this window, our staff operates on a revolving basis, ensuring all our users top priority service and dependable technical support, 24 hours a day, 7 days a week, uniformly in all our data centers. Currently, our average turn-around time in answering an email or a trouble ticket is approximately 7 minutes. |